Last Updated: 05-11-2025

At NammaTrend, we value your trust and are committed to delivering your orders quickly, safely, and efficiently. This Shipping & Delivery Policy outlines our procedures for order processing, delivery timelines, returns, refunds, and other related matters to ensure full transparency and customer satisfaction.

1. Order Processing

• All orders placed with NammaTrend are processed on the same day they are received.
• Orders placed before our daily cut-off time will be prepared and dispatched the same day. Orders received after the cut-off time will be processed the next business day.
• Once your order has been confirmed and processed, you will receive a confirmation message or email with your order details.

We strive to ensure accuracy and care during order preparation so that your products arrive in perfect condition.

2. Delivery Timeline

• We are proud to offer fast local delivery, ensuring that all confirmed orders are delivered within 24 hours of processing.
• Our delivery service is currently limited to local areas where we operate. We do not offer domestic or international shipping outside our designated service region at this time.
• While we make every effort to deliver your order on time, unexpected delays may occasionally occur due to factors such as weather conditions, traffic, or other unforeseen circumstances. In such cases, our team will notify you promptly.

3. Delivery Charges

• A delivery charge applies to all orders. This fee covers logistics, transportation, and handling costs to ensure your order reaches you promptly and safely.
• Please note that delivery charges are non-refundable, even if you choose to return your order.
• Delivery costs may vary based on your location or order size. Details will be clearly displayed at checkout before you confirm your purchase.

4. Returns & Refunds

Your satisfaction is important to us. If, for any reason, you are not completely satisfied with your purchase, you can return it under the following conditions:

• Returns must be requested within 30 days of receiving the order.
• The product must be returned in the same condition as it was delivered — unused, unopened, and in its original packaging.
• Once we receive and inspect the returned product, a refund for the product amount (excluding delivery charges) will be issued directly to your account.
• Please note that delivery fees are non-refundable under any circumstance.

We reserve the right to decline returns that do not meet the above conditions.

5. Local Operations

• NammaTrend currently operates locally, serving customers within our designated delivery zones.
• We aim to provide a personalized, efficient service that ensures quick delivery and reliable support within our local community.
• As we expand, we will update this policy to include additional service areas or shipping options.

6. Customer Support & Contact Information

Our customer service team is always ready to assist you with any inquiries regarding your order, delivery, or return process.

You can reach us through the following channels:

• Email: contact@nammatrend.com
• Phone: +91 9886023574

Our support hours are designed to offer prompt responses and help resolve any issues as quickly as possible.

7. Policy Updates

NammaTrend reserves the right to update or modify this Shipping & Delivery Policy at any time to reflect changes in our operations, business needs, or legal requirements. The most recent version will always be available on our website, with the effective date clearly stated at the top.

At NammaTrend, we strive to ensure a seamless shopping experience from the moment you place your order until it arrives at your doorstep. Your satisfaction is our top priority, and we appreciate your trust in our local delivery service.