Description
These cool, elegant, and stylish t-shirts are made of 100% breathable and comfortable cotton. Extremely useful for daily usage like gym wear, small gatherings, and certain selections could be used for party wear as well. The clothe is easily washable, long lasting, and light weight, so it makes it easy to maintain, put on and off your body. Goes great with either jeans or any other casual or formal trousers. Available in multi-colors to choose from.
NammaTrend: Returns and Exchange Policy
We strive to ensure you are fully satisfied with your purchase from NammaTrend. However, as a local business, we have a specific return policy that balances customer satisfaction with our operational capabilities. Please read the terms below carefully before initiating a return or exchange.
1. Return and exchange window
- For change-of-mind returns: A request for a return or exchange must be initiated within 24 hours of the item being delivered. This is applicable for reasons such as “no longer needed” or “changed my mind.”
- For defective or incorrect items: If you receive a product that is damaged, defective, or incorrect, you must report the issue to us immediately. As per Indian consumer law, you are entitled to a remedy for defective items, and we will work with you to find a solution.
2. Conditions for returns and exchanges
For a return or exchange to be processed, the item must meet the following conditions:
- Unused and Unwashed: The product must be in its original, unused, and unworn condition.
- Original Packaging: The item must be returned in its original packaging with all tags, labels, and accessories intact.
- Proof of Purchase: A valid receipt or order number is required for all returns.
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3. Eligible reasons for return
When initiating a return, you must select one of the following reasons:
- Damaged or defective product: The item arrived broken, faulty, or is not functioning as intended. (Please attach clear photo/video evidence).
- Incorrect item delivered: The product, size, or color received does not match the order placed. (Please attach clear photo evidence).
- Incomplete order: A part or accessory listed on the product page is missing from the package.
- Change of mind: You have decided you no longer want the item. (Subject to the 24-hour return window).
- Does not fit: The size is not right.
- Not as described: The item’s features, specifications, or appearance differ significantly from the website’s description.
4. How to initiate a return or exchange
- Contact Us: Send an email to [Your Customer Service Email] or a message via WhatsApp at [Your WhatsApp Number]. You must do this within the specified return window.
- Provide Details: Include your Order Number, the item(s) you wish to return, and the reason from the list above.
- Attach Proof: For damaged or incorrect items, you must include a clear photo or video to validate the claim.
5. Return process and shipping
- Courier Pickup (for defective/incorrect items): For genuine issues like damaged or incorrect items, we will arrange for a free courier pickup.
- Self-Ship (for other reasons): If the return is for other eligible reasons, you are responsible for shipping the item back to us. You must use a reliable and affordable courier service and dispatch the item within 48 hours of your return request being approved. The return shipping cost is non-refundable.
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6. Refunds and exchanges
- For Damaged/Incorrect Items: Upon receiving and inspecting the returned item, we will issue a full refund to your original payment method or process an exchange for the correct item, based on your preference.
- For Change-of-Mind Returns: For returns initiated within the 24-hour window, we will offer a store credit for the item’s value, which can be used for a future purchase. A full cash refund may not be provided for non-defective returns.
- Refund Processing: Please allow [Number] business days for the refund or store credit to be processed after we have received and inspected the returned item.
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7. Non-returnable items
- Items purchased during a sale, clearance, or promotion are final sale and cannot be returned or exchanged unless they are delivered in a damaged or defective state.
8. Important notes
- Color Variations: We cannot guarantee that the color you see on your screen is an exact match for the product’s color. Minor variations in color are not considered defects.
- Customer Support: For any additional questions or support, please contact our customer service team.
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